160 Number Series for Transactional and Service Calls
The 160 series is a TRAI-approved number series introduced to ensure secure, verified, and transparent outbound transactional calling by regulated entities. It is designed to curb spam, prevent fraud, and improve customer trust. The use of 160 series numbers is mandatory for regulated entities making outbound transactional calls under IndiaтАЩs telecom compliance framework.
Our platform is built around TRAI mandates, TCCCPR guidelines, CNAP requirements, and 160-series calling rules, not retrofitted later.
Manage calls through a single platform combining 160 series calling and cloud call center workflows, without exposing agent numbers.
Our dedicated compliance team accelerates approvals while minimizing rejection, penalties, and operational downtime.
As a DoT-recognized VNO, we deliver reliable, operator-aligned 160 series infrastructure trusted by regulated enterprises.
We understand banking, NBFC, fintech, and broking communication workflows, and compliance requirements.
We ensure your outbound communication remains trusted, verified, and uninterrupted as telecom regulations evolve.
While 160 series powers compliant voice calling, Go2Market ensures seamless DLT onboarding, entity verification, and documentation for 160 number series procurement.
End-to-end coordination with telecom operators for 160 series provisioning, purpose declaration, and regulatory validations.
160 series is designed for RBI, SEBI, IRDAI, and PFRDA regulated entities requiring compliant, trusted outbound communication.
Dedicated compliance support for entity verification, DLT alignment, and documentation required for regulated communication workflows.
Manage compliant 160 series calls through Go2MarketтАЩs cloud call center for service, verification, and collections without exposing agent numbers.
Get detailed call records, including timestamps, call status, agent activity, and system logs, designed to support internal audits, dispute resolution, and regulatory reporting.
RBI / SEBI / IRDAI / PFRDA-regulated entities
Start your 160 Series migration with confidence.
The 160 series is a TRAI-approved number series created exclusively for outbound transactional and service-related business calls by verified and regulated entities.
Only Principal Entities (PEs) regulated by RBI, SEBI, IRDAI, PFRDA, or government authorities are eligible to obtain a 160 series number. The Principal Entity is responsible for its proper usage.
Yes. Migration to the 160 series is mandatory for all regulated entities making outbound transactional or service-related calls.
The 160 series is strictly meant for outbound transactional calls such as alerts, updates, OTPs, verifications, and compliance communications. Promotional or marketing calls are not permitted.
No. 160 series numbers are outbound-only and do not support incoming or callback calls.
Yes. Principal Entity registration and declaration on the DLT platform is mandatory to ensure transparency, traceability, and regulatory compliance.
TRAI has mandated phased implementation of the 160 series. The final migration deadline is 15 March. Early migration is strongly recommended to avoid call blocking or service disruption.
Go2Market provides end-to-end support including compliance guidance, operator coordination, cloud call center integration, and ongoing regulatory assistance.
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