IVR solution for share brokers Tag

PROBLEM AREA Post the trading hours customers call and enquire about the trades executed for the day and related information. The conversation is required to be recorded and all call details captured, monitored and measured.   SOLUTION: IVR in Share Market   A single PAN India virtual number can be created and basis the callers state/region the calls can be automatically forwarded to the respective dealers. Only registered customers...

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